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Elements and Performance Criteria

  1. Determine job requirements
  2. Comply with work health and safety (WHS) requirements at all times
  3. Use appropriate personal protective equipment (PPE) in accordance with SOPs
  4. Identify job requirements from specifications, job sheets or work instructions
  5. Plan for delivery of on-the-job training
  6. Clarify role in provision of training
  7. Prepare content required to meet training objectives
  8. Deliver on-the-job training
  9. Carry out training using appropriate techniques
  10. Monitor trainee progress and provide constructive feedback to trainee
  11. Review training program
  12. Record and report training data according to SOPs
  13. Promote training according to SOPs

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Objectives of training include one (1) or more of the following:

achieve effective and safe operation of equipment

induction to organisational practices and procedures

continuous improvement

provision of technical information

Appropriate techniques include the following:

logical presentation

sound communication methods

explanation

demonstration

practice

feedback

Communication techniques include one (1) or more of the following:

active listening

using pauses

using clear, concise and courteous language

using suitable workplace terminology

questioning to confirm understanding and elicit information

selecting timing of interactions

selecting environments conducive to effective communication